Audio board also known as sound board

In most laptops the audio board also know as sound board is integrated into the motherboard. In other words, it’s a part of the motherboard and cannot be removed or replaced separately.
Why the audio board cannot be removed? Because the audio chip is soldered to the motherboard.

If the audio board fails, you’ll have to replace the whole motherboard.
AUDIO BOARD FAILURE SYMPTOMS AND TROUBLESHOOTING TIPS.
1. There is no sound from internal speakers or headphones.
- Make sure the volume level is not set to minimum.
- Make sure the volume is not muted.
- If the volume is not mutes and volume level is not set to minimum, but you still have no sound, try reinstalling the audio driver.
- If reinstalling the audio driver doesn’t help, try reinstalling the operating system.
- If nothing helps, it’s possible you have a problem with the audio board.
2. Headphones are working fine but there is no sound coming from the laptop speakers.
- Try fix the problem using this method.
Need spare parts for your laptop?
If you are looking for spare parts for your laptop you can find brand new and used parts here. Just search by the part name and laptop model.

January 26th, 2009 at 10:49 pm
Thank you very much for these great explanation
January 26th, 2009 at 10:52 pm
Hey rikky,
I’m still working on this site and not all categories have been completed including this one.
March 4th, 2009 at 8:34 am
Hello Mr. Repair Man.
I’ve had my Toshiba Satellite apart (to re-solder the DC input back to the motherboard) one too many times. The strain of getting past the bottom housing was too much for the volume control wheel. the little bugger popped right off it’s shaft. Is there any place where the part can be gotten for something near it’s actual worth, or should I just hard-solder the contacts on the mobo?
Thanks in advance for any help!
JD
March 4th, 2009 at 10:37 pm
JD Hamilton,
I really doubt that you can find the volume control wheel separately from the motherboard. Unfortunately, Toshiba doesn’t sell them separately.
I guess you can search for a similar damaged motherboard on eBay and unsolder the volume control component from that board.
Also, you can search pchub.com
Sometimes, they sell some really rare parts pulled from old laptops and maybe you can find something useful.
Here’s an example, take a look at this sound board. Maybe you have a similar volume control in your laptop?
May 8th, 2009 at 8:52 am
I accidently tripped over the headphone cable and broke the audio connector inside the laptop. Is it possible to repair this connector without replacing anything?
May 8th, 2009 at 9:14 am
Rebeca,
It’s hard to tell without looking at the damage. The audio jack is soldered to the motherboard.
It is necessary to disassemble the laptop and take a closer look at the jack inside. Maybe it just needs to be resoldered. Maybe it has to be replaced.
December 5th, 2009 at 3:17 am
Hi, i am using compaq presario v2000, everytime i connect my headphone, the sound come out from both the headphone and the speaker. what do i need to do to switch the speaker off?
Repairman, please help me. ^_^
January 6th, 2010 at 2:53 pm
my satellite a30 sounds sometimes it works,sometimes it doesn’t,could anyone plz help me?
January 6th, 2010 at 2:55 pm
its says the device cannot start code 10
January 19th, 2010 at 11:47 pm
kassem,
Try reinstalling the operating system from scratch. If the problem with sound still there, most likely the sound card is not working properly.
Unfortunately, the sound card is integrated into the motherboard. If the sound card failed, you’ll have to replace the entire motherboard.
You can use this guide: http://www.irisvista.com/tech/laptops/toshiba-satellite-a35/complete-disassembly-1.htm
January 29th, 2010 at 8:28 am
Toshiba P100 – in disassembly I damaged the cable connecting the motherboard to the audio board. I will not be able to repair it. Where do I look, generically, for a replacement? To Toshiba or the aftermarket ? At this point I am new to the sourcing of laptop parts.
This is a useful resource communicating with the expert.
ps. I am looking to contact the creator of the amazing Toshiba disassembly guides published at http://www.irisvista.com. I would appreciate an email or forum address.
February 10th, 2010 at 10:50 pm
Peter Miles,
I really doubt that you can find this connector anywhere. Toshiba doesn’t sell them separately.
Maybe you can use this technique in order to fix the connector? http://www.laptoprepair101.com/laptop/2009/11/17/fix-broken-keyboard-connector-on-laptop-motherboard/
I think you have same type of the connector.